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Delta changes bag policy after public outcry over charging soldiers

Stars and Stripes
Published: June 8, 2011

Two U.S. soldiers returning from a deployment in Afghanistan got fired up after being charged a $200 extra baggage fee by Delta Air Lines for their connecting flight from Baltimore to Atlanta — and their outrage led the airline to change its policy.

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http://www.stripes.com/news/middle-east/afghanistan/delta-changes-bag-policy-after-public-outcry-over-charging-soldiers-1.146040