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Bank Offers Hotline for Deployed Troops

JP MORGAN CHASE AND CO.
CHASE/BANK ONE CARDS-ACCOUNTS

http://www.military.com/MilitaryReport/0,12914,79497,00.html

Bank Offers Hotline for Deployed Troops

JP Morgan Chase and Co. has launched a telephone hotline for its military customers overseas that provides more expedited and is available for any type of problem servicemembers may encounter with their Chase or Bank One accounts, credit cards, or home or automobile financing. To ensure quality service, an escalated service team made up of long-term bankers with expertise in different areas mans the hotline. To access the hotline from the U.S., servicemembers can call (800) 654-7998 8 a.m. to 8 p.m. eastern time Monday through Friday. From overseas, servicemembers can call collect (713) 262-1960. The call center is not manned 24 hours a day, but troops can leave a message and a bank representative will get back to them by phone or e-mail.